Support center

Find your next
safe step.

Static guidance for the prototype today. Early-access support channels will be announced as the program develops.

Start with the setup guide, connection checks, and on-device prompts.

Review the signing flow and verify every detail on the device.

Read recovery principles. Never send a phrase to anyone.

Prototype update policy and hardware behavior are still being defined.

See the security explainer for threat model and limits.

Find concise answers in the FAQ.

Scam warningSynais support will never ask for a recovery phrase, private key, PIN, or screen share.

Early-access support channels will be announced. Please do not trust unsolicited accounts claiming to represent Synais.